Research built around your business
Richard reviews your business model, audience, customer intent, customer journey, public website and profiles, and the relevant competitor and market context that public evidence can support.
Business Visibility Audit and Action Plan
Get a business specific diagnosis of what customers can find, understand, trust, and do next, backed by transparent scoring, source linked evidence, customer journey and relevant competitor context, and an action plan for every material finding.
Richard reviews your business model, audience, customer intent, customer journey, public website and profiles, and the relevant competitor and market context that public evidence can support.
You receive an overall visibility score, category scorecard, evidence coverage, strengths, and every material finding, with a clear distinction between what the public evidence proves and what would require private access.
The evidence register connects each conclusion to a customer safe source, observation date, classification, confidence level, and the exact finding it supports.
Each finding includes Richard’s assessment, why it matters, four to seven outcome level action steps, the expected outcome, success measure, relative effort, and the service areas involved.
Quick wins and phased 30, 60, and 90 day priorities show what comes first and what depends on it. The private branded workspace includes a finding based questionnaire that can lead to one focused improvement, a practical first phase, a phased roadmap, or ongoing support.